Shipping policy

Thank you for placing an order!. 

Once your order has been shipped and handed over to the shipping carrier, it is no longer under our control. We are not responsible for lost, stolen or delayed packages. 

Customers must contact the shipping carrier directly to file a claim or locate their package. 

By placing an order, you acknowledge and agree to this shipping policy. 

If you have any questions regarding your order, please contact us through our business email HKCITYSERVICE@GMAIL.COM or instagram @HK.CITYGROUND